FAQ
Frequently Asked Questions
Do you offer Australia wide shipping?
Yes! We offer free standard shipping across Australia. Express shipping options are also available at checkout for faster delivery.
Do you ship internationally?
Absolutely. We ship worldwide with reliable international carriers like DHL and Australia Post. Shipping fees will be calculated at checkout.
Do you handle duties for parcels shipped to the USA?
Absolutely. Duties and taxes are factored into the price of the product, so you won’t need to pay any additional fees upon delivery.
Can I return or exchange my bridal accessories?
We accept returns and exchanges on selected items within 7 days of receiving your order. You must contact us within 48 hours of receiving your item(s) to initiate a return or exchange.
Items like earrings and custom designs are final sale due to hygiene and customisation.
View our full returns policy
What if I need my order urgently?
We recommend selecting Express Post at checkout and contacting us as soon as possible so we can prioritise your order and help ensure it arrives before your wedding date.
Sydney-based pick up is available on request. Please contact us before placing your order to arrange collection.
Where are you based?
We are proudly an Australian-owned business, with all items designed and shipped from Sydney, Australia.
Can I book an online appointment?
Yes! We offer virtual appointments via Teams or WhatsApp to showcase our collection and help you find the perfect pieces for your big day.
Please email us at info@amorecollective.shop
Can I see more photos or videos of a product?
Absolutely! Extra photos or videos of our bridal accessories are available upon request. Just reach out to us, and we’ll be happy to provide more visuals to help you choose the perfect piece.
Please email us at info@amorecollective.shop
Can I send you a photo of my dress to help choose a headpiece?
Absolutely! We’d love to help you find the perfect match. Send us a photo of your wedding dress, hairstyle, or inspiration, and we’ll recommend headpieces that suit your overall look and theme.
Do you offer accessories for bridesmaids and the mother of the bride?
Yes, we do! We offer a range of elegant bridal jewellery and side hairpieces perfect for bridesmaids and the mother of the bride.
What bridal accessories do I need?
What you need really depends on your personal style, your dress, and the overall look you want to create. Some brides prefer a minimal look with just a pair of earrings, while others love adding a headpiece or bracelet for extra detail.
Do you sell wedding dresses or wedding shoes?
No, we specialise in bridal accessories, including wedding veils and other accessories for weddings, but we do not sell dresses or shoes.
Do you offer discounts for bridal parties?
Yes, we do 🤍
Please message us via our chat service with the products you’re after and the quantities required, and we’ll send you through an exclusive discount just for your bridal party 😉